Contact Us
We’d love to hear from you! Whether you have a question about your order, need help with returns, or just want to know more about our handmade jewellery, our Customer Care team is here to help.
Get in Touch
Email: customercare@sandyt.com
Or simply fill out the form below and we’ll get back to you.
Office Address
Sandy T Ltd
Westpoint House
5 Redwood Place
Peel Park
East Kilbride
Glasgow G74 5PB
Please note: Our office is not open to the public, so all enquiries should be made by email or form.
Order & Delivery Updates
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For order updates, shipping queries, or urgent requests, email customercare@sandyt.com with your order number, or fill out the form below.
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We aim to reply to all messages within 1–2 business days.
Handmade Promise
Every Sandy T® piece is made to order and handcrafted with care. If you need your jewellery quickly, please reach out — we’ll always do our best to help.
We’re here to make your experience as special as your jewellery.
Hi, I’m Sandy, founder of Sandy T® and the creator behind Orli Jewellery, with over 200,000 happy customers.
For as long as I can remember, I’ve been passionate about creating jewellery with meaning - pieces that help people celebrate life’s moments and feel beautiful inside and out. After many years of growing Orli Jewellery, I felt ready & passionate to design a brand concentrating on positivity, wellbeing, and self-belief — jewellery that uplifts, and inspires. In other words, a feel good brand.
Combining my love of crystals, affirmations, and aromatherapy, I created a collection designed to make you feel good from the inside out. Every piece carries energy and intention — whether it’s a bracelet, charm, or wellbeing product — each one is made to remind you to stay confident, positive and grounded.
As a family business, we stay true to our values of creativity, authenticity, and kindness. These values guide everything we do — from the high-quality natural gemstones we choose to the personal messages we share.
✨ “I believe in creating pieces that make people feel good — from the energy of the stones to the meaning of the words they carry.” — Sandy T